Usage Policy
Welcome to Menu Expo Please read this usage policy carefully before using the application. These terms and conditions dictate the use of Menu Expo. Menu Expo reserves the right to modify these terms unilaterally or in response to changes in the regulatory, judicial, legislative, or regional context. By visiting, registering, or purchasing through Menu Expo, you indicate your agreement to these terms, and therefore will be bound by them. If you do not agree to these usage terms, please refrain from using Menu Expo.
Acceptance and Amendments
This usage policy is subject to the laws and regulations of the Kingdom of Saudi Arabia. Users must immediately notify Menu Expo of any errors or inaccuracies in the displayed information to ensure immediate correction. Menu Expo reserves the right to amend this usage policy as needed, and we will notify you of any changes through notifications.
Intellectual Property Rights
All content and information displayed through Menu Expo, including texts, designs, images, videos, and data, are the property of Menu Expo and protected by copyright, trademarks, and other intellectual property rights. Reproduction or redistribution of content, including the use of framing techniques or similar methods, is strictly prohibited.
Privacy and Data Protection
Retaining personal user data and all information collected from your use of Menu Expo, in any way or form, without compromising user privacy, while adhering to the restrictions and permissions outlined in the privacy policy. Using personal user data and contact details to notify the user of any statements related to their services, terms, policies, complaints, and other purposes. Menu Expo collects, retains, protects, and processes user data and information during their use of our services and ownership of an account with us.
Acceptable Usage
Menu Expo reserves the right to take legal action against any violation of the usage policy. We are committed to protecting the application and its users, and will take all necessary measures to ensure compliance with the terms.
Payment and Refunds
Payments are processed through a specialized third-party payment service. Users can request refunds within 30 days from the date of cancellation of the order through the customer support available on the website and the application or via email. After 30 days, users are not entitled to claim a refund.
Order Cancellations
Users are allowed to cancel their order, by contacting customer support, provided that the store has not started processing the user's order, without any financial fees, and refunding the monetary amount to the user within a period of 30 days. If the specified time period for refunding the monetary amount has elapsed, the user is not entitled to claim it.
Dealing with Complaints and Issues
Users have the right to provide any comments, suggestions, complaints, or other feedback when they find a reason to do so while using Menus Expo. Users can submit their feedback by contacting customer service at Menus Expo, via email, or by contacting us on the Menus Expo page. We always strive to satisfy users, and promise to consider users' suggestions or inquiries, as well as address complaints submitted by users for investigation from the date of complaint submission.
Updates to Privacy Policy
The terms of use are subject to the laws of the Kingdom of Saudi Arabia and international laws related to cybercrimes. Any disputes arising from the use of the application must be brought before Saudi courts, with Menus Expo reserving the right to file lawsuits in the user's country courts. Each clause of this policy operates independently, and if any court or competent authority deems any provision to be illegal or unenforceable, the remaining provisions remain valid and enforceable.
Communication and Customer Support
You can contact customer support through the website or the application or via email. We are available 24/7, 7 days a week, to meet your needs and inquiries.
Updated on 19/09/2024