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MenuExpo Privacy Policy

Welcome to MenuExpo, a service provided by DNGX Solutions. This Privacy Policy outlines how we collect, use, and protect your personal information when you use the MenuExpo application, including browsing, ordering, and table reservations. By using MenuExpo, you agree to the terms outlined in this Privacy Policy.

Information Collection

We collect personal information such as your name, email, phone number, and location when you sign up or use our services. Location data may be collected automatically to recommend nearby stores for a better user experience. We also collect information through cookies and similar technologies for personalization, analytics, and service improvements.

Additional Data Collected

1. Transaction history: details of orders you place through the app.
2. Device information: such as your device type, IP address, and operating system to enhance service compatibility.
3. Usage data: to understand how the app is being used and to improve performance.

Purpose of Collection

We collect personal data to:

1. Provide you with our services, such as menu browsing, ordering, and table reservations.

2. Offer personalized recommendations based on your location.

3. Enhance the user experience through analytics and tracking technologies.

4. Communicate with you regarding your orders, updates, promotions, and other relevant information.

5. Comply with applicable legal obligations and ensure the security of the app.

We ensure that the personal data we collect is relevant, adequate, and limited to what is necessary for the above purposes.

Legal Basis for Processing

We process personal information based on the following:

1. User consent

   For data collection activities such as location tracking and personalized marketing

2. Performance of a contract

   To provide the services requested by users.

3. Compliance with legal obligations

   For regulatory and legal requirements.

4. Legitimate interests

   To improve user experience, app functionality, and business operations.

Data Sharing and Transfers

We do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your data with:

1. Service providers

   such as payment processors and analytics providers (e.g., Google Analytics), who assist in improving our services.

2. Third-party partners

   for advertising, performance monitoring, and marketing purposes.

3. Legal authorities

   when required by law or to protect our rights or investigate fraud.

4. Legitimate interests

   To improve user experience, app functionality, and business operations.

Cross-Border Data Transfers

When personal data is transferred outside of Saudi Arabia, we ensure that appropriate safeguards, such as contractual clauses or binding corporate rules, are in place. We comply with local regulations for data transfers to countries with adequate data protection standards.

Data Retention and Security

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer needed, we either anonymize or securely delete it.

Security Measures

We implement industry-standard measures, including encryption, secure servers, and access controls, to protect your personal data. We regularly review our security practices to guard against unauthorized access, alteration, or disclosure.

User Rights

As a MenuExpo user, you have the following rights regarding your personal data:

1. Access

   You can request a copy of your personal data we hold.

2. Rectification

   You can request corrections to inaccurate or incomplete information.

3. Erasure

   You can request that we delete your personal data when it is no longer needed

4. Objection

   You can object to certain types of data processing, such as direct marketing.

5. Withdrawal of Consent

   You can withdraw your consent to data processing at any time.

To exercise your rights, please contact us via the contact information provided below. We will respond to your request within the timeframes required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us:

1. User consent

   Personalize your experience by remembering your preferences

2. Performance of a contract

   Analyze app performance and usage trends.

3. Compliance with legal obligations

   Deliver relevant advertisements and offers.

You can manage your cookie preferences in your browser settings, although disabling cookies may impact your user experience on MenuExpo.

Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

MenuExpo is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under the age of 18, we will take steps to delete that information.

Contact Us

If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at info@dngxsolutions.com. For further assistance, you can reach out through our website, menuexpo.com, where our support team is available to help.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices. We will notify you of any material changes by posting a notice on the MenuExpo app or via email. Continued use of the app after updates constitutes acceptance of the revised terms.

We encourage you to review this policy periodically to stay informed of how we are protecting your information.

Updated on 02/10/2024